GenLab Meds Privacy Policy
Last updated: September 12, 2026
This Privacy Policy explains how GenLab Meds collects, uses, stores and protects information when you visit genlabmeds.com, contact us or place an order.
Information we collect
We may collect information you provide, including your name, email address, telephone number, billing and shipping details, order information, account details and messages sent through our support forms. We also receive technical information such as browser type, device information, IP address, pages visited, referral source and cookie identifiers.
How we use information
- Process, fulfil and support orders.
- Provide account, shipping, return and customer support.
- Operate, secure and improve the website.
- Prevent fraud, abuse and unauthorized activity.
- Measure website performance and marketing effectiveness.
- Meet applicable legal, tax and recordkeeping obligations.
Payments
Payment information may be handled by the payment method or service selected at checkout. GenLab Meds does not ask customers to send passwords or complete payment credentials through the contact form.
Cookies and analytics
The website may use necessary cookies for shopping-cart, checkout, account and security functions. Analytics and marketing technologies may also measure visits, traffic sources and interactions. Browser settings can be used to control cookies, although disabling necessary cookies may affect site functions.
How information is shared
Information may be shared with service providers that support hosting, website security, payment processing, order fulfilment, shipping, email, analytics and customer support. We do not sell personal information for money. Information may also be disclosed when required by law or to protect customers, the website or legal rights.
Retention and security
Information is retained only as reasonably necessary for the purposes described above, including order, tax, fraud-prevention and legal obligations. Reasonable administrative and technical safeguards are used, but no internet service can guarantee absolute security.
Your choices and rights
Depending on your location, you may have rights to request access, correction or deletion of certain personal information, or to object to particular processing. Some records may need to be retained for legal or transactional reasons.
Children
This website is not directed to children. Customers must be at least 18 years old to create an account or place an order.
External links and policy changes
Third-party websites have their own privacy practices. We may update this policy when our services or legal obligations change; the date above identifies the current version.
Contact us
For privacy questions or requests, email genlab@genlabmeds.com, call +1 307 210 6531, or use our contact page. GenLab Meds is located in California, USA.
